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Worth launches real-time decisions for small firms
Data Analytics

Worth launches real-time decisions for small firms

Small business borrowers could get approvals in minutes as the platform cuts manual checks for banks and lenders processing applications.

By Karen Joy Bacudo • 4 min read • Today
Talkdesk report says AI adoption outpaces business gains
Digital Transformation

Talkdesk report says AI adoption outpaces business gains

Despite near-universal deployment, most firms cannot prove AI is lifting service results, with only 5% able to measure business impact.

By Joseph Gabriel Lagonsin • 4 min read • Yesterday
payabl. expands Visa deal to cut merchant chargebacks
Fintech

payabl. expands Visa deal to cut merchant chargebacks

Chargebacks and friendly fraud are driving merchants to adopt automated pre-dispute resolution, aiming to cut costs and customer friction.

By Karen Joy Bacudo • 4 min read • Yesterday
WasabiCard expands payout service to 30 fiat currencies
Fintech

WasabiCard expands payout service to 30 fiat currencies

Businesses can now send payroll and supplier payments in more than 30 currencies, as the Singapore-based firm broadens cross-border reach.

By Karen Joy Bacudo • 3 min read • Yesterday
Glean launches partner network to boost enterprise AI
Software-as-a-Service

Glean launches partner network to boost enterprise AI

The programme aims to help enterprises deploy AI more securely and integrate it into existing workflows as adoption accelerates globally.

By Sean Mitchell • 4 min read • Yesterday
Why adding more security tools could make businesses less secure
Digital Transformation

Why adding more security tools could make businesses less secure

Security teams are finding that overlapping products can swamp alerts, raise costs and obscure whether defences are actually improving.

By Matthew Lowe • 4 min read • Yesterday
Revolut launches AI research unit for banking models
Data Analytics

Revolut launches AI research unit for banking models

The fintech is using its 80 million customers' data to sharpen fraud checks and lending decisions as banks race to build their own AI tools.

By Joseph Gabriel Lagonsin • 4 min read • Yesterday
Progress survey finds firms lose USD $60,000 yearly
Software-as-a-Service

Progress survey finds firms lose USD $60,000 yearly

Administrative work is draining profitability, with professional services firms in Australia, India and Singapore losing USD $60,000 a year each.

By Sofiah Nichole Salivio • 4 min read • Yesterday
Spinnaker appoints Rex Young as Chief Information Officer
Digital Transformation

Spinnaker appoints Rex Young as Chief Information Officer

Demand for third-party software support is forcing Spinnaker to harden systems and security as it scales globally.

By Joseph Gabriel Lagonsin • 4 min read • Yesterday
Corvus Robotics appoints Kabir CEO in USD $20m round
Robotics

Corvus Robotics appoints Kabir CEO in USD $20m round

The change comes as the warehouse robotics firm expands deployments and secures USD $20 million more to speed product growth and hiring.

By Joseph Gabriel Lagonsin • 4 min read • Yesterday

Stories from Other Regions

Productivity stories

Grundfos completes Metasphere rebrand in Australia
Smart Cities

Grundfos completes Metasphere rebrand in Australia

Australian councils will keep the same support as the move folds Metasphere telemetry and analytics into Grundfos' water utility business.

By Sofiah Nichole Salivio • 4 min read • Yesterday
Crescendo launches AI-native customer experience platform
Software-as-a-Service

Crescendo launches AI-native customer experience platform

Businesses may cut CX stack costs by more than 60% as Crescendo bundles AI agents, ticketing and workforce tools into one platform.

By Joseph Gabriel Lagonsin • 4 min read • Yesterday
Anaplan names Deloitte & partners in Australia awards
Software-as-a-Service

Anaplan names Deloitte & partners in Australia awards

Deloitte's double win underscores Anaplan's reliance on partners to drive deployments as Australian customers seek faster budgeting and reporting.

By Mark Tarre • 3 min read • Yesterday
Pattern expands Sennheiser role on Amazon Australia
Software-as-a-Service

Pattern expands Sennheiser role on Amazon Australia

The partnership gives the audio brand tighter control over unauthorised resellers and faster access to sales data on Amazon Australia.

By Mark Tarre • 4 min read • Yesterday
Central Coast Council adopts Adobe tools in digital overhaul
Software-as-a-Service

Central Coast Council adopts Adobe tools in digital overhaul

Paper-heavy approvals and resident services should speed up as the council phases in Adobe software to cut delays, errors and privacy risk.

By Sean Mitchell • 4 min read • Yesterday
Architecture doesn't need AI to transform it; it needs AI to make it calmer
Digital Transformation

Architecture doesn't need AI to transform it; it needs AI to make it calmer

Routine design admin is where AI is already easing pressure on architects, leaving more time for judgement, care and client work.

By Brad Sara • 5 min read • Yesterday
AI adoption rises as Australian firms mine contact data
Data Analytics

AI adoption rises as Australian firms mine contact data

Businesses can uncover hidden service failures and improve customer loyalty by analysing contact centre interactions at scale with AI.

By Phong Bui • 4 min read • Yesterday
Ricoh Australia launches new A3 black-and-white printers
Data Protection

Ricoh Australia launches new A3 black-and-white printers

Businesses can cut training and security risks as the new monochrome range matches Ricoh colour fleets and offers faster scanning and lower running costs.

By Joseph Gabriel Lagonsin • 3 min read • Yesterday